Netspend Prepaid Debit Card Review (2024)

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Netspend prepaid cards are an alternative to traditional checking accounts. If you have a poor banking history that keeps you from qualifying for a checking account, a prepaid card gives you access to everyday spending. But with that access comes expensive fees, from monthly fees to charges per transaction.

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What Is the Netspend Prepaid Card?

The Netspend prepaid card is a reloadable prepaid debit card. The card serves as an alternative to traditional banking while providing many of the same services you may find at a local or online bank.

As a financial technology company, Netspend isn’t a bank, but it partners with banks to provide banking services attached to its prepaid cards.

What Is the Netspend Premier Prepaid Card?

The Netspend Premier prepaid card is an upgraded prepaid card offering more features and lower monthly fees than Netspend’s standard card. To qualify for a Premier card, you must enroll and receive at least $500 in qualifying direct deposits per calendar month.

How Does the Netspend Prepaid Card Work?

The Netspend Prepaid Card works like a traditional debit card, except it doesn’t draw funds from a linked checking account. Instead, you must add, or “load,” funds onto the card before you can use it to make purchases or withdraw funds from ATMs.

Using the Netspend prepaid card means paying fees. Whether you qualify for a monthly payment plan or choose to pay as you go, you will pay fees with a prepaid card from Netspend.

There are separate fees for payment transactions, ATM withdrawals and reloads. The best payment option depends on your spending habits. Here’s a side-by-side comparison of payment options for Netspend prepaid cards.

Fees Pay-As-You-Go Monthly Plan Reduced Monthly Plan

Plan Fee

$0

$9.95

$5

Per Purchase

$1.95

$0

$0

ATM Withdrawal

$2.95

$2.95

$2.95

ATM Balance Inquiry

$0.50

$0.50

$0.50

Direct Deposit

$0

$0

$0

Cash Reload

Up to $3.95

Up to $3.95

Up to $3.95

Inactivity (90 days)

$5.95/month

$5.95/month

$5.95/month

How To Add Cash to the Netspend Prepaid Card?

There are three ways to add funds to your prepaid card:

  • Mobile check deposit. You can deposit paper checks using the Netspend mobile app and your smartphone’s camera. The Netspend mobile app is available for iOS and Android. This option is free unless you choose to expedite the check processing time.
  • Direct deposits. The card comes with an account and routing number similar to a traditional checking account, so you can receive direct deposits right to your card. Netspend cardholders also have fee-free access to direct deposits up to two days early.
  • Reload locations. You can load funds onto your card in person at certain locations. Netspend partners with gas stations, grocery stores and other retailers to offer more than 130,000 reload locations across the country. If you use this option, you’ll be charged a fee of up to $3.95 dependent on the reload operator.

Pros and Cons of the Netspend Prepaid Card

Netspend prepaid cards could make sense for some consumers. Consider the following benefits and drawbacks to determine if it’s an option for you.

Pros

  • Multiple deposit options
  • Early direct deposit
  • No credit check
  • Mobile check deposit

Cons

  • Expensive fees for monthly plans and card usage
  • Inactivity fee
  • No fee-free ATM network

Is the Netspend Prepaid Card Safe?

Netspend safeguards your personal information through the use of encryption and the latest online security measures. Also, if your prepaid card is lost or stolen, you’re only in danger of losing the funds already loaded onto the card. If that happens, though, you can contact Netspend’s customer service and report the lost or stolen card.

How the Netspend Prepaid Card Stacks Up

Netspend prepaid cards are an alternative to traditional debit cards, albeit an expensive alternative. When deciding between prepaid cards versus debit cards, it’s often more cost-effective to opt for a debit card that’s linked to a free checking account.

The cost of the Netspend card is hard to look past. Whether you choose a monthly plan or pay as you go, it’s nearly impossible to avoid paying expensive fees to use the card. However, if you have trouble qualifying for a traditional bank account, you might consider this card. Getting a Netspend card is relatively easy as there’s no credit check involved—only a verification of identity.

Netspend Prepaid Card Reviews and Complaints

Netspend has an A- rating with the Better Business Bureau (BBB), but that’s somewhat misleading as its customer review rating currently sits at 1.06 out of five stars. Consumers haven’t had the best experiences, with more than 2,400 complaints logged on the BBB’s website over the past three years, many of which cite poor customer service.

The payment company has a better rating among consumers leaving reviews on TrustPilot. Netspend currently holds a 4.1 out of five stars rating on TrustPilot, with over 11,000 reviews.

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Bottom Line

Prepaid cards are a potential avenue for individuals who’ve had trouble opening a checking account because of past banking issues. Getting a Netspend card gives you an account to use for transactions, including retail and online purchases. However, the fees on this card can add up quickly. Also, using a Netspend card won’t help you improve your credit or qualify for a checking account.

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Frequently Asked Questions (FAQs)

What is Netspend?

Netspend is a payment company that offers prepaid debit cards geared toward unbanked and underbanked consumers.

How do I apply for a Netspend prepaid card?

You can apply for a Netspend prepaid card online. There’s no credit check involved and no initial fees to get a card. Netspend will ask you for basic personal information to verify your identity including your name, physical address and email address. Cards usually arrive within seven to 10 business days from approval.

How much does it cost to use a Netspend prepaid card?

You can pay Netspend fees as you go at a rate of $1.95 per purchase or opt for a monthly plan, which costs $9.95 per month. If you qualify for a Netspend Premier card, the monthly plan cost is reduced to $5. All customers pay a $2.95 fee for ATM use. There’s also a charge of up to $3.95 each time you reload funds onto your card at a Netspend Reload location.

Do you need good credit to get a prepaid card?

No. There is no credit check required to be approved for a Netspend prepaid card.

Netspend Prepaid Debit Card Review (2024)

FAQs

Is Netspend a good prepaid debit card? ›

The Netspend Prepaid Visa card may be an excellent choice if you have poor credit, don't want a bank account or don't have access to one — but its high rates and fees could make other prepaid or secured credit cards more appealing.

Can Netspend be trusted? ›

Netspend allows individuals to receive access to their direct deposit funds two days early, and your money is FDIC-insured via Netspend's relationship with three banks. The company does not charge overdraft fees and allows consumers to open a savings account that pays 5% on balances of less than $1,000.

What are the complaints against Netspend? ›

Past NetSpend lawsuits include failing to refund unauthorized transactions, charge disputes, unreasonable blocks or holds (including tax refund holds and social security SSI holds), hidden fees, excessive charges, deposit issues, account errors, service issues, downtime, balance errors, duplicate charges, and/or ...

Does Netspend charge a monthly fee? ›

$9.95 per mo. Inactivity (after 90 days w/ no trans.) $5.95 per mo.

Which is better, Chime or Netspend? ›

Both function similarly, but have different features and benefits. One of the biggest things to consider is that Chime has no hidden fees², while Netspend® fees can pile up with monthly charges and more.

What is one downside of using a prepaid card? ›

Disadvantages of prepaid debit cards

Prepaid debit cards may have additional fees associated with ATM withdrawals, card replacement, direct deposit, inactivity, card cancellation, paper statements, and card reloading.

What is the lawsuit against Netspend? ›

The FTC claims NetSpend delayed or, in some cases, denied the activation of its prepaid debit cards. As a result, consumers were unable to use their cards and access their funds. To add insult to injury, NetSpend allegedly charged fees on prepaid card balances to reduce accessible funds.

Why does Netspend need my SSN? ›

4 IMPORTANT INFORMATION FOR OPENING A CARD OR DEPOSIT ACCOUNT: To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires us to obtain, verify, and record information that identifies each person who opens an Account.

Does the government use Netspend? ›

The U.S. Department of the Treasury requires electronic payment of all government benefits, including Social Security. Direct Deposit benefit payments to a Netspend® Prepaid Card to meet that condition.

What bank controls Netspend? ›

Privacy Policies. Netspend Visa® and MasterCard® Prepaid Cards are issued by The Bancorp Bank, Pathward®, National Association, and Republic Bank & Trust Company, Members FDIC.

What company owns Netspend? ›

Rêv and Searchlight Complete Acquisition of Netspend for $1 Billion.

Why is Netspend holding my money? ›

Gas stations, hotels, and car rental agencies frequently preauthorize a transaction, which means they place a hold on your account until they know the final amount owed. Here are some common situations when an authorization hold will apply: Gas at the Pump: You choose to pay for gas at the pump using your card.

What are the cons of Netspend? ›

NetSpend Cards: The Cons
  • You will pay to load. Some load locations may not charge a fee, but those that do can charge up to $3.95 to reload your card.
  • Pay to withdraw. Every ATM and credit union withdrawals cost $2.50.
  • And pay to use. ...
  • Online bill pay also will cost you. ...
  • Pay to not use. ...
  • Pay to cancel.
Sep 7, 2023

Do I get charged every time I use my Netspend card? ›

Netspend cards can be used just like credit cards or debit cards. You can choose credit at checkout and provide a signature, or you can choose debit and enter a PIN. Each purchase comes with a $1.95 fee regardless of which option you choose. Fees for ATM cash withdrawals are $2.95.

What is the best prepaid debit card to use? ›

Best Prepaid Debit Cards of 2024
  • Best Overall, Best for No Monthly Fee: Bluebird by American Express.
  • Best for Cash Reloads: American Express Serve FREE Reloads.
  • Best for Walmart Shoppers: Walmart MoneyCard.
  • Best for Rewards: American Express Serve Cash Back.
  • Best for Tweens/Teens: FamZoo Prepaid Debit Card.

What is the best prepaid card to purchase? ›

Best Prepaid Debit Cards of 2024
  • Best Overall, Best for No Monthly Fee: Bluebird by American Express.
  • Best for Cash Reloads: American Express Serve FREE Reloads.
  • Best for Walmart Shoppers: Walmart MoneyCard.
  • Best for Rewards: American Express Serve Cash Back.
  • Best for Tweens/Teens: FamZoo Prepaid Debit Card.

How much money can you put on a Netspend debit card? ›

You can load a maximum of $2,500 on a NetSpend card over any 24 hour period. This is the maximum cumulative amount of in store cash value loads. The maximum amount for direct deposits and tax refund ACH deposits is $15,000.

What are the benefits of Netspend? ›

Get paid up to 2 days faster with Direct Deposit. 2
  • Full Control. You decide whether to deposit all or part of each check, and with Anytime Alerts™, you'll receive notifications when funds clear.
  • More Convenience. ...
  • Flexibility.

How does a Netspend prepaid card work? ›

With a Netspend Prepaid Card, you can make purchases at stores, over the phone and online. Use it anywhere Debit Mastercard and Visa debit cards are accepted. Withdraw cash at ATMs worldwide. Pay bills, rent and other necessities.

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